Trulieve has stores in AZ 85635, AZ 85304, CT 06010, FL 32603, FL 32601, FL 32407, FL 32904, FL 33020, FL 33004, FL 33071, FL 33317, FL 33319, FL 34429, FL 33952, FL 33950, FL 34450, FL 32073, FL 32256, FL 32257, FL 32503, FL 32137, FL 34613, FL 33511, FL 33578, FL 33584, FL 33612, FL 33625, FL 33610, FL 33614, FL 32960, FL 32958, FL 32726, FL 33903, FL 33936, FL 34209, FL 34474, FL 33160, FL 33142, FL 33157, FL 33165, FL 33055, FL 33139, FL 33040, FL 33070, FL 32034, FL 32569, FL 32541, FL 32780, FL 34972, FL 32792, FL 32712, FL 32804, FL 32817, FL 32839, FL 32837, FL 34711, FL 34746, FL 34744, FL 33409, FL 33403, FL 33436, FL 33441, FL 33426, FL 33446, FL 33455, FL 33467, FL 33428, FL 33544, FL 34638, FL 33702, FL 33710, FL 33763, FL 33767, FL 33778, FL 34689, FL 33823, FL 33830, FL 33880, FL 33837, FL 34758, FL 32514, FL 34232, FL 34223, FL 34229, FL 34287, FL 34292, FL 32765, FL 32750, FL 32084, FL 34950, FL 34953, FL 34748, FL 34952, FL 32159, FL 32055, FL 32127, FL 32141, FL 32763, GA 31210, MA 01608, WV 25015, WV 26505, WV 25526, WV 25309, WV 25703, WV 26452, WV 26101, MD 21750, MD 21227, PA 19468, PA 16066, PA 17011, PA 17110, PA 15901, PA 15301, PA 19605, Whitehall and makes products that are available to purchase on and offline. Their main address is 1633 AZ-92 #7, Sierra Vista, AZ 85635, USA. They can be reached at (520) 678-1405. Their main website is www.trulieve.com/dispensaries/si.... Their overall total rating is not available, their quality products & services rating is not available, trust worthiness rating is not provided and customer service rating is not yet rated. Please leave your comments and reviews for this brand, if you have tried their products.
Here is what people have to say about Trulieve:
Very quick and awesome stop. We used to go to D2 in Tucson which I love D2 but the drive made it have to be a planned trip. We then switch to the Patagonia Releaf and they are great as well. However, having one 1 mile away is so much better. The sign up and check in were super quick. The menus and staff are very helpful, they are doing some crazy specials for new people that make this place come highly recommend. The open floor is welcoming and they even have product in clear containers with a magnified circle for viewing. The product and for me the prices are very acceptable. If you do get a chance stop in, you won't be disappointed.
Absolutely love this place. Great selection and even better staff. I've never felt more welcome in a dispensary before. Again, the people working here go above and beyond and are always SO FRIENDLY. 10/10 Would recommend.
They are really now the products hear. They recently expanded with the joining of Harvest. I was happy to see some of the Harvest people still employed there. They are always friendly and fast. It's faster by a lot to place your order online for pick up . This route gives you no wait really , I usually walk straight to the register. Once again
If a business accepts tips please tip these workers.👍
Trulieve is awesome, they have the best BUDTENDERS!! I always make my way to a Trulieve no matter what side of town I’m on, great deals, great customer service, happy people all around
Amazing product and customer service but not great hours for early risers. Also i just drove a half hour because google says they open at 10AM only to be turned away by the door guy because it serves medical only for the first hour. Parking lot was empty though. But that is fine and all but should be posted on google and other areas accordingly so people dont waste their time and gas thinking its going to be open.
This is a professional, clean, safe and secure establishment. Very friendly and helpful staff. Great location and hours. Promotional sales and loyalty discounts are frequently offered.
I came in the other day and (BRIE) was the person that assisted me and she went out of her way to educate me on things and made sure that I had everything I needed including any discounts she was able to do. Very Respectful, Helpful, and Kind. I was so lucky to have her and I am so grateful y’all have her as an employee. Thanks so much. 🤗🤗 BRIE is Awesome!! 🤗🤗
My first time in a FL medical dispensary. Erica was at the front desk and she was very helpful and explained the check-in process thoroughly. She told me how to order online and pick-up or to have my product delivered to me. I learned all about what was on sale, too.
Brie was in the back and super excited when I told her I was a newbie. She was extremely knowledgeable about EVERYTHING I asked. She knows her stuff! My first visit was 60% off. So I left with an assortment of products to try. Both girls have excellent customer service skills and both were knowledgeable.
Really disappointed with customer service at this location. I've been to Archer and College Park previously and had no problems. Went to this location today and the guy who worked with me was unnecessarily rude. Asked my husband if we could afford a battery this visit and the gentleman said I wasn't allowed to ask my husband any questions about product, then said he would have to cancel the order. That's great, if I was asking about product. I was asking about personal finances. If you're going to listen in on conversations at least get you're facts straight and don't be rude.
Absolutely horrible experience at this place, after my last interaction with the employees at the Archer Rd location I told myself (and them) that because of their lack of knowledge, their consistency of not knowing answers to my questions, and their total disregard for customer appreciation that I would never shop there again!!!! They were disrespectful, arrogant and told me to go somewhere else!!!! Now I will say this happened about 6 months ago or so, but figured it was worth letting others know about!!
They were so helpful with my husband's first visit. I'm looking forward to him getting his medication from this location again. All the staff, especially Mark, were amazing, and the facility was nice and clean.
3 days fresh out of surgery i find myself searching for a break through pain reliever ,so, off to Trulieve! Not wanting to leave the bed , but the pain making it necessary, I was called back by Rich. He immediately noticed my discomfort and went to find me a chair to ease my discomfort while shopping! i explained my situation to Rich who guided me very knowledgeably to a THC product that I would have ever considered trying. The store was clean,the product is impressive and Rich presented a informative and pleasant experience. I look forward to returning for more of the products.
Awesome service, Very knowledgeable staff. I love this location and the wait isn't bad IF you check in online first... product is some of the best in the area!
Staff is nice. Decent product and prices. However, there's a constant wait, which is long and a check in system that doesn't make sense. Several people who arrived WAY after me are getting served and I have a small pickup order. 🤔 Express pickup. I won't be back.
Absolutely one of the best experiences I’ve had to date! Thank you @Trulieve_ & @thekhalifakush for a great day! & a shout out to Bari M. Keep up the great attitude!!
I used to work at the (Ft.Lauderdale) location for a awhile, so most of the employees here at this location I already recognize. They treat everybody as nice & patient as they did before. Charles is the calmest & coolest dude I’ve ever met. He’s probably one of the greatest employees Trulieve hired. I try to tip them every chance I can cause they deserve it. Keep up the great work!!
Jordi S very great service. I’ve been coming to Trulieve for about three years and never seen somebody through their job correctly fast and accurate. I will be back to this Trulieve and I hope to see him working there.
Today I had the GREAT pleasure of working with Rick ! What an asset to your organization. Completely answered my questions and closely worked within my budget going over the myriad of good sales. Thank you Rick have a fabulous day ;)
David is amazing. Very helpful and communicative with all the information you n3ed. Thank you truly for your amazing personality and the time you took to help me with the information I needed.
I am so thankful to finally get a Trulieve in my town. Products are great and so is the service. Good deals going on a lot. Eric and the rest of the staff are awesome💚
Currently having a terrible experience at Trulieve in Fort Lauderdale. I placed an order for pickup and have been waiting in the lobby for 45 mins. Seeing person after person walk in after me and get tended to. From my understanding it’s because I didn’t check in before arriving.
An absolute joke of a system. A person waiting in the lobby of your establishment should never have to wait and watch people walk in after him. Whoever came up with this system deserves to reevaluate their life decisions.
Please note the staff have always been amazing and nothing but a pleasure to work with. This is on the cooperation themselves. Will not be using them again though due to the unprofessionalism of there systems and protocols
Jacqueline is the only NOT nice person at this location. I’m hearing impaired and needed her to repeat and enunciate sentences in an explanation for a problem. She did not enunciate at all and got very frustrated when I didn’t immediately understand what she was saying. She said she would get a manager to explain it to me because someone had called me earlier that day. I had talked to the manager earlier and was told something slightly different so I just needed to understand the problem. There was no sensitivity whatsoever. I left still not understanding and feeling humiliated!
This location is perfect!! The staff provided amazing information and had the most amazing customer service! During these times, it’s important to remember that all companies are short staffed and going through changes, but these guys truly did their best to have everyone in and out in a timely manner. I’m a forever customer, especially since they’re using the pickup room and drive thru now!!
People working have great attitudes and are always smiling. The only reason I stop going to this spot is because they always have you waiting extremely long wait times. Regardless if you did an express pick up or not. I am willing to drive to the fort lauderdale to avoid the wait time and I stay in Tamarac.
It's my third time visiting as a walk-in at this particular location. I prefer it to Inverness. Inventory is pretty much the same but the salespeople in CR seem more up to date on sales and they remember which strains are in each price categories (which helps you save money in the end). Also, they have been super friendly each time I've gone. Might be a bit longer wait in the waiting room though - so be nice because they take their time with you once they have you back there. 😁
Brad is phenomenal! He treats everyone with genuine kindness and compassion. 🌸 I never feel rushed, or like a burden with him! CR Trulieve truly would not be the same without him. I can’t say enough about this amazing human being. ❤️ He is the bee’s knee’s! 🐝 Thank you Brad!
-Shelby&Mack
Every other dispensary you are in and out within 5 maybe 10 minutes tops if it’s real busy whether you walk in or do a pick up.
Every single time I visit this Trulieve whether I pickup or walk in I am forced to wait 20 minutes - 1 hour. Every single time which is completely unacceptable.
This location has 0 sense of urgency or care for their customers time. Employees do more chatting with each other than actual work when the lobby is full with no seats left. Manager doesn’t care. Doing his store more harm than good.
Lobby is standing room only, always. Staff is friendly but it takes forever. Should hire some more help! Came by at 8:10 pm last night to see sign on door. Not taking any more customers tonight.
genuine friendly greeting upon entering, generally the same products and prices as other locations near me, several times now I've gone out of my way to go to this location because they have product available to order online when other locations show they're out of stock, this visit began with the flower I wanted being in stock, the extra bonus was they still have O.Pen batteries available for cartridges, the Port Charlotte location had recently told me it was a discontinued item and tried to get me to swap it out for the Sunshine battery, I declined cuz an even swap isn't even financially (trading a $35 product for a $10-15 product) and I already have a Sunshine brand simple button battery, this Trulieve location's service has been above and beyond, I received a genuine friendly greeting upon entering, the wait was extremely short, one previous visit here my discounts were not figured correctly but I couldn't do anything about it cuz I'd already gotten home and this location is out of my way, other than that the staff are very helpful and highly knowledgeable.
This is clearly the best Trulieve out of the six I have visited. I don't know why, but I can't remember the pleasant young man that processed my order. My reciept says it was authorized by 11343 on 5/17/2023. I will definitely be a regular at this location from now on.
Thank you.
I pre order and it’s a quicker to get in and out. Great staff and products but what makes them stand out is that they back their stuff. I’ve returned and replaced with NO trouble. Complete analysis of products always available at the time of selection! You KNOW what you’re getting for your money. I appreciate the transparency!
I also applaud Trulieve for advocating for recreational use and other laws concerning THC products. Thanks for not just trying to make a buck, your love shines through your work.
I tell everyone I can about you guys.
Most amazing service best staff and products are absolutely amazing potent and definitely and ENLIGHTENED experience. Go daily sometimes. My #1 spot and that's a lot to do with sales and quality but the main reason is staff I could name off 10 people there I know and know me on a first name basis just because I shop there. Thanks for being so great everyone here and I'll keep coming in
Good enough product, but you place an order 5 hours before they open, show up 10 minute after they open, wait an hour and a half for your order, only to be told they sold some of the product out. Least professional of all the stores when it comes to employee efficiency and competency. Super kind and helpful acting, just not good at their jobs.
If I could give 0 stars I would. the customer service is eh, if you ever even actually get in and serviced, had to wait 45 minutes. For a mobile order at that,that had been paid for, and said was ready. Once I arrive, they don’t even have the product that ordered, their excuse wasn’t even an excuse but an argument. definitely don’t waste your time here.
Amanda M at Bayberry was amazing during our visit!! She was patient and kind and helped with every decision that needed to be made. In my opinion if the company’s core values replicated Amanda’s characteristics, personality and core values as a person then Trulieve wouldn’t hand down be the number 1 dispensary in the business! She deserves a raise for how she handles herself and the escalated situation that the company created by unknowingly taking away 3,000 of my loyalty rewards!! Amanda is the only reason that I purchased YET ANOTHER BULK ORDER from your company! So to sum this up more Amanda’s is the only way to keep Trulieve afloat!!! Give appreciation where it is due and value the good ones like Amanda!!
Allison was a great help. She answered all my questions and she made the process easy. She deserves more than 5 stars.
I just have to say the staff at this one on San Jose has to be the sweetest most helpful people ever. I had the privilege of being helped by Alex. She is absolutely amazing. I recommend her to everybody. She explains stuff and help you so if you literally need someone to explain it to you that will not make you feel stupid like some places do and help you figure out the right stuff for what you need it for please see Alex On San Jose she will help you out . Thank you to everyone here for making me not feel weird for having so many questions. Y’all are amazing keep up the good work.
Love the place and the experience every time. Very clean, well managed, always have great deals, gifts and products. Not to mention everyone working there is very kind, hospitable and makes me feel welcome. Today, I was helped by Alex who’s very sweet, bubbly and exudes energy. She answered all my questions and took care of everything with a big heart-warming smile. Trulieve has been great in general, but this is definitely my favorite location.
Do not go here, if you are in a hurry. Even if you order online! I don’t know why, but this Trulieve seems to take 10 times longer than any other Trulieve I’ve been in the state of Florida (>5). I try to be polite, and they really could care less. Absolute slowest dispensary. If you order online, you better stay on top of it because you’ll be lucky if they call you to tell you if it’s ready… or if they’re out of what you’ve ordered. To contact somebody at the local store is not existent. Then when you go to pick it up, you have to check in twice, once online and once in the store and then wait just as long as the people who just walked in-what’s the point of a check in system??? prepare to lose an hour or more of your time. They never ever seem to be staffed enough. Worth the drive to go to nine Mile…
Just wanted to say thank you to the staff for helping me with my order today. Will was the associate who took his time explaining choices and devices I wasn't familiar with. Just a positive shopping experience, and nice to know the associates at this store were so patient and kind. The girl doing pickup orders also came by to offer assistance how to pre-order and come in and pick up saving time. Lightning hit the building and knocked the power out,but back up generator kicked in and I was able to process my order . Much appreciated.
The folks who work at the Trulieve in Palm Coast are very nice people
It seems like they go out of their way to help you and make sure you get the medication that you need for your ailments.
From the moment that you walk in the door you are greeted in a friendly manner by the person who intakes you to be served.
When you’re called into the back to get your medication, you are given a warm welcome by the customer service agent.
Each time I have visited this location, I have found that the agent is knowledgeable about the product and asks questions that help you determine what you need.
The agent always makes sure that you get any discounts that you may have coming to you.
I have never had a bad experience at this location!
Britany is an exceptional DA. She is well versed and extremely helpful in all aspects. Great recommendations for a new patient, and super easy to talk to all while maintaining a professional demeanor. You're a Rockstar, Britany! Thank you!
I have been with Trulieve for over 3 years. I've seen and gone through all of the growing pains... boy..lemme tell ya!! However...I am now in a WHEELCHAIR and NEED delivery. There has been MANY MANY MANY times I've been left hanging. However... I stay loyal!!! PLEASE TRULIEVE.. get your Delivery team FIXED!! 😢 😭 How many times do I have to cry??
I always order online and pickup. I've only had 2 people that work there that have real knowledge of what they are selling.
This is true at all the different places I've been.
More training is needed, for staff. It's frustrating when you are New to the Marijuana process of medication.
Everyone is always friendly and that helps. Also for people that have PAIN , it would be nice to sit down during the process of getting/putting together an order. Thanks 🌻
The staff was absolutely amazing and extremely informative and patient with all of my questions!! I did extensive research on the dispensaries in my area and decided on Trulieve. Thank you for your level of professionalism. I will definitely be making return trips!
Latisha was very helpful and so sweet! She helped recommend some ground flower based on my preference when the one I ordered wasn't available on pickup. She even broke down the terpenes for me! Always love coming here and getting such friendly service!
My favorite dispensary around. Love their deals. The staff is always amazing and I mean AMAZING!!! Haven’t had issues with products.
I wish they had more staff for how busy they are so online orders could be filled faster for express pick up but they do an amazing job pushing through their constant busy days.
Ordered online for pick up. It took them three hours to process it. When I got there, I still had to wait 20 minutes to pick up. When I was speaking with the associate, I was told that four of the items in my order were not eligible for my first time 50% discount. Their website clearly stated that some of the items were not eligible for a discount, but it did not state for these items. I told the clerk that it did not say that on the website and she should notify the manager. She said she would talk to him as soon as she was finished with me. She did apologize for the misunderstanding. However, it was not a misunderstanding. I drove 30 minutes to get there and was very disappointed that I had to cut my order in half because the website was incorrect. They need to look that website over and make sure things are clearly stated. I could have pushed it since it wasn’t stated but didn’t think I’d get anywhere. The clerks were all extremely polite and helpful but just went to use my order and had picked out two different strains of Roll One ground flower. Told her to give me one of each strain but she gave me two of the same strain. Again this is disappointing bc I wanted to compare strains.
Each time that I have been here the front desk has been polite and professional.
Daniel is really awesome when you make it to the back. I'd describe him as Polite, Patient and Informative.
The other staff in the back seem to be friendly and eager to help too.
If wait time could be improved that would be helpful. On the other hand that shows you that they really take their time with each person when you get to the back. Maybe just need to open a few more spots at the counter though.
Regardless of how bad the company is, this branch has the staff has it down. They're caring attentive and good folks. Give these people the raises they deserve. Now.
LOVE this location!!! Staff knows me by name and it's always a pleasure coming in to see my favorites :) Huge shoutout to Miss T, Dani, Steven and Corbin for holding it down tonight!! Love to see these people every week :)
If I could give them zero stars I would. Horrible interaction with one of the guys there. He didn't want to answer any questions or help me either. Was complaining about doing his job. When asked if he could explain my bill or see if I had a better discount he refused to help me and continued to tell me i didn't know what I'm talking about. There are so many other dispensaries with wayyyy better customer service who cares about you. Stay away...I'll never be back.
This location was my first Trulieve dispensary experience and I have returned many times due to the convenience of the location. I also love Trulieve for the specials they run, you can really save money while filling your recs here if you time the sales right. I definitely recommend signing up for their marketing because you get ads for door busters that can save even more. If you're lucky, certain growers have some great free-with-purchase swag (free t-shirt pictured) The staff here on the inside really know their cannabis and can speak to the medical benefits as they will relate to your specific needs. I would give 5 stars to this location but it has been my experience that ordering online hasn't saved any time if I need it same-day. It's always been faster to walk in. This is unfortunate if you want to make sure and reserve something rather than showing up and having to select a different strain than you had in mind based on availability. This hasn't been my experience with some of their competitors that have online orders ready in around twenty minutes, or will almost immediately cancel the order if the product isn't available. I have also had to wait up to 20 minutes before getting into the back a few times, and only one of the front desk employees has been particularly pleasant to deal with. Again, my experience at competitors has generally been a warmer and quicker check-in process. I really can't say enough good things about the employees inside the dispensary itself. Overall this is a great choice if you watch for deals and can spare some extra time.
The crew is amazing, the products are great! The pre rolls, not so great, they did say they were smaller but you don’t know till you purchase and see, next time I’ll ask to visibly see it before purchasing but you learn from experience. Aside from that, great dispensary
This location sucks. The hostess was rude as hell. She was barking at the woman before me and all i asked was how many are in front of me. 4 and all orders need to be filled my 9 and we have 2 cashiers... it's 8;30. I left. I've only filled at this location once and it took over and hour with only 2 people before me. I love trulieve but the majority of your stores lack employees that have customer service or want to work. I understand things need to be dispensed but 4 people in 30, I've been to brandon location with 1 worker dispense 10 in less than that and she is a Great employee. Be better hillsborough location.
This location and Brandon locations are tops in Florida. Fast service by good employees. They are knowledgeable on the current sales and current inventory. They have plenty of parking and plenty of quality medicine too!
I had a great experience purchasing my items there. With awesome greetings by Fran updating me with the daily deals and new inventory. I remember I was one of the first to have the privilege purchase THC products there when they first opened the late 2000's. O nice I was cleared to go back I was attended by Jeffrey to put all the deals together I lefted saving 40% of my purchases. I rate a 10 on there pre rolls it burnt perfect to the end. One great thing I noticed was that they had public restrooms. To me it's hard trying to buy THC products having to go to the bathroom. I make impulsive buys I didn't need. Over all it is very comfortable to buy THC products at that location
Been here twice and it took more than 45 minutes to be served. Conveniently located near where I live, inconveniently operated.
Update: After speaking with customer service, they were sympathetic and reasonable with their response to my situation. They made a fair attempt to keep me as a happy customer. Thank you for the understanding.
The hours of this place is redic... and it's hidden like a bad apple no one wants to see. It's busy but the employees do a good job of trying to remain pleasant despite this.
Long wait times, I have been by twice and I won’t be by again if I can help it. These people are rude like they are so busy they can’t be bothered by you not knowing how to navigate their exact step by step routine. The product is mediocre, coming from a different state where it’s recreational really puts it into perspective at how mediocre this place really is. Mostly the staffs attitude and their inability to keep up with the level of demand makes it an unpleasant experience both times I have come to this location.
Disappointed!!! 100% disabled vet waiting for hours to be dropped from wait list and told “too bad”. Called, was told too bad. Chatted on line was told , you guessed it. Too bad, not my problem. Wow. Thank you.
Thanks but tried that. All I wanted was to change my order to delivery and pay for it because I couldn’t keep waiting and waiting. They were going to put me at the end of the line after waiting well over an hour. For an express pick up!!! NO. you know what I was told about changing to delivery… You guessed it again. Sorry, our system is down. Not our problem. Horrible.
Edited. Got a ride to go back and try again. I was told I would have to wait another 2 hours. For my express pickup. Your system is broken terribly!!! Now you left a disabled veteran without medication over the weekend. Not all of us can just drive and wait hours.
Not to be dramatic. But cried for the first time in a long time thinking of the pain I’m about to endure the next couple days. 22 years in the military to be treated like this. Thank you and may God Bless you!! I’m done.
The front desk personnel are always courteous. They have a good system here. Great bud tenders! Their recommendations have always been correct! 4/20 is coming! See you soon!
Very competent and professional staff members. Cordial atmosphere and very efficient system. Waiting is always minimal! Best deals in the state of Florida! Before you go there look Trulieve up here! You will be glad that you did. Thank you so much!
I love going here! Everyone is so helpful! I especially like when I can see Tyler. He is very knowledgeable and takes time to answer all my questions. He even pulled up an old credit on my account I did not know about! I love the fact that you can return products, if necessary. I will be a lifetime customer!
the products are amazing but there is ALWAYS a wait. love hate relationship. The rewards program is nice though! Would recommend!
Very nice peoples!! The server didn't know everything, however that's ok. My server was wonderful helping me find a great product that met my budget. The product quality is very good!! Props to all those working in production. I'm so impressed with Trulieve, I haven't gone anywhere else. I once worked/ran a same business in Colorado. I'm a nerd when it comes to this industry. I am very impressed and thankful I found Trulieve!!!
Absolutely love the atmosphere! It’s calm, quiet and doesn’t feel like a doctors office that you are scared of going to. Staff is very friendly and knowledgeable about how things work and the products they sell. Wait time is reasonable around 5-10 minutes not to mention the employees are fast to get the items you want. Haven’t tried delivery yet but soon will. Great job Trulieve staff!! You all are amazing
When placing an online order it takes several hours for them to fulfill the order, and if they don't have what you ordered in stock, they won't call and see if you would like something else, they wait until you get there. Every other Trulieve I've been to is super fast fulfilling orders and if the item isn't in stock they will actually call you. This location needs work for sure. Not to mention the wait times are ridiculous.
Overall good but this Trulieve definitely has its pros and cons.
Pros- good quality product, generally helpful, nice staff.
Cons- ridiculous wait times, the website doesn’t reflect what’s actually in stock, employees are more baked than the customer, their computer systems always going down. The deal breaker for me is the online pickup feature. It’s essentially useless. What’s the point of ordering online pickup if you have to wait forever like a walk in?! I literally waited 24hrs for them to fill one item. ONE already packaged item you just have to grab and hand me! Totally mismanaged. The other local dispensaries have not only better prices but also a nicer, smoother and more professional atmosphere where I don’t feel like I’m at a hostile DMV!
For anyone to huff and puff and be in a rush to receive medicine is beyond me…
The staff puts up with so many attitudes and rudeness, they are amazing and do everything they can to assure people are served quickly.
I love the staff, have made personal connections and relationships.
Thank you guys so much for your service and smiles !!
- Pete And woof woof Gigi
This was my first time visiting this trulieve location. I was very impressed and enjoyed the vibe here. I noticed great communication among the employees. I was taken care of by Francesca and she was awesome! Very patient with me and very sweet. Thank you so much for all your help and a great experience.
They have absolutely no respect for your time and are shady to deal with. I had an online order delivered and they were 3 days late and then tried to charge me a higher price than it said online because the deals from that day had ended because they were literally 3 days late. The delivery person was combative and yelled at me for not wanting to pay an higher price and I ultimately had to contact customer service to have them correct the price. That was last year and I finally decided to give them another chance and did a pick up order and it took them literally 30 minutes just to tell me that I was at my limit and couldn’t pick up the order that day. I totally understand limits but it shouldn’t take 30 minutes to figure that out and they certainly shouldn’t be changing the price of online orders after they are placed. Expect it to take a minimum of 30 min in here even if there is no line at all. Will be avoiding this place in the future.
I would like to thank Emanuel at Trulieve North Miami for great customer service. He really made sure my issue was resolved and that I left happy. I cannot express the gratitude I have for trulieve and their customer service. It's truly unmatched. Top notch products and top notch patient care!
Worst experience..I ordered online and then did the "express" check-in when I arrived. I still had to wait 30 minutes in the waiting room, only to find 1/2 of my order was sold out, despite receiving a text that my order was ready to be picked up. They really need to work on their systems and processes. I completely do not understand the point of ordering online if I still have to wait in line with everyone else..maybe I picked the wrong time of day but this was a very frustrating experience. I miss the Miami Beach store!!
If you’re looking for truelieve location, I highly recommend this location. Everything about this specific place is so amazing. All of the employees are incredibly kind and attentive. Specifically Michael ! I’ve been going there for two years now and Michael had never failed to make me feel at home every single time. Words really can’t express how amazing this place They have never let me down! their selection of products is always stocked up and they always have exactly what I’m looking for. I absolutely love coming to this specific location so if you’re looking for a place that will feel like home this is your spot!
This store is the BEST! The staff is always so helpful and kind! The managers are AMAZING and always around to help with anything!
I work late and I'm not able to get there till 845-850. And yet I still get the best service with no rushing. And they DON'T close their doors at 845pm!!!!! (Like at other stores)
I live farther and still choose to drive to this location for their amazing costumes service!
Thank you guys!!!
There is no place like home! Trulieve is #1 this location in particular could use a bit more inventory but I have to say, AMAZING ATMOSPHERE, GREAT KNOWLEDGEABLE STAFF, there online inventory is always 100% up to date! Thanks Trulieve!
The service and deals used to be a lot better here and it's really taken a dive. Sitting here with a line and there are 3 people at the register meanwhile they're taking online orders prior to me as a walk-in even though they're modifying their order. Very disappointed and I'll be sure to be considering Flowery more from now on.
General manager Daniel is so amazing! Every time I swing by he takes care of me and gives me the best service. Thanks Danny for what you do! Love this location overall!! 5/5 will continue coming back!
Worst first experience. Walked in nice greet, but completely forgot about me. Placed an online order and the person up front didn’t check me in. I made and online order and walk ins still had priority over me. No respect for time, and couldn’t even fix the problem. Not coming back!
My experience was great for the second time coming to this site. But today Nicolas Cardenas made it extra special when he took his time to help my sister and I by answering all our questions. Thank you so much for all your help. Unfortunately the manager on site was not as pleasant and was trying to rush us out. This still didn’t stop Nicolas from giving us good service. I recommended this location and I do recommend to ask for Nicolas specially if it’s your first time. Great Job!
Being my first time experience it was amazing. I was helped by a young man by the name Nicolas Cárdena that was very helpful and explained every question I had with details. I highly recommend this place and definitely ask for him. Unfortunately, I cannot say the same for the manager on site he made me feel very uncomfortable and rushed.
Nick and Andrew are awesome! These guys are super knowledgeable and always have a smile on their face. I’ve always felt welcome here with them and they’ve always had answers to the many many questions I’ve had! Thank you for the awesome service!
Nicole was my budtender on 3/3/23 she was very helpful & knowledgable. The manager that was working this shift was helpful as well. The gal working the front called Ashley, Chelsea a few times, got a giggle out of that!! Great crew. Pleasant shopping experience
I really like this store. Zack always greeting me with a smile and such a sweet demeanor and mad props to Heidi. I saw her on 4/21 working her A$$ off with an over packed store with a smile and nothing but patience and care for customers in shop. It was so busy I came back later in the evening and same deal. Busy as hell. Heidi was still smiling and dealing with every attitude that came through the door like a pro. Well done! Thanks guys. You all rock!!
This place is awesome, great rotating inventory. Sean is super nice always greeting me with a smile and he even lets me know when my card is about to expire, super helpful guy. Also Christina helped me with some meditation stuff she is super nice. This great place is made better with the staff that goes out of their way to connect with customers.
Absolutely love this dispensary and letting me put in my order before I leave the house and about five minutes before I rise. They always send me a text message saying my package is ready! These people are super nice and super friendly for your first time experience. I suggest that you come here! They always get you in fast and they are very informational! I have not had a single bad experience since I’ve been coming here! These are wonderful people and you are safe here! It’s great flower in great product! 10 out of 10 I highly recommend
Great staff ! Great service. The selection sometimes doesn't change much but it's still quality stuff they do have . I'd give 5 stars if the selection was better on the deals like some other places. But the staff is great here
My overall experience at the store has always been great. Sometimes the wait can be a little lengthy, but considering the amount of business they get along with it being the only store in our county, I myself think they do a great job at getting you in and out as quickly as possible. Greeters are always super friendly. The team members seem to be very knowledgeable and are very accommodating when a product you order is not available. Shout out to Money Meg, she does an exceptional job at managing her employees and always makes sure her customers are happy when they walk out the door! She always has a smile and is super sweet! Way to go team! Keep up the great work!
I always have the best experience at Trulieve in Fernandina Beach. Everyone is so friendly and so informative. They make me feel very comfortable and confident with my purchases.
I was in this morning and Josh W was checking people in. He could not have been more friendly and helpful. He offered water multiple times - as new people came in. He kept everyone aware of their place in line. He was very gracious.
The whole experience was great - but it really helps when someone like Josh W makes the first steps so pleasant.
We truly had to see what the hype was about with the Khalifa Kush!!! It was good really good but boy o boy that price was something else!!! But overall the flavor was great!!!!👍🏽👍🏽👍🏽
The staff is friendly and very knowledgeable. They probably have the best and maybe largest inventory around. They always seem to have what I need compared to other dispensaries. The pomegranate & Georgia Peach are my fav gummies. They normally carry CBN where some places don’t carry it in syringe or capsules.
Omg when I tell you that these people be right on time after a hard day at work!!! And did I add how great the employees are. Omg so on Black Friday of course I had to go and hit up the sales and I'll walk in guys and the ladies back there they know my face and I was blessed to get a hoodie you rock ladies!! True leave the way to go!!
I go out of my way to visit Destin Trulieve. Not only do they have one of a kind deals they have an amazing team of people ready and willing to help with any questions. The brightest smile has to be Velvet. She is the most positive and happiest person. She always makes my day.
The Titusville location is probably my favorite out of the entire Melbourne area quick very helpful. Staff are always friendly and ready to help and when I mean you could show up literally like 6:30 PM and wait less than five minutes it’s worth the trip compared to Merritt Island, which is anywhere between 15 to 40 minutes and the Melbourne location which I’ve heard was an hour and 30 minutes which is true is wild so if any of the other locations have disappoint, you give the Titusville location a try you definitely won’t regret it
Honest review here and it’s a hit or miss with their flower. The prices are crazy when jungle boys charges less for their premium 8th at 45 dollors for way better quality. Trulieve is decent and I shop their a lot but man it doesn’t hold a candle to jungle boys and that is the honest truth
I love this place, they treat you like family. Everyone there is super nice and knowledgeable! However, one person stands out... she's always put together so nicely and always has a smile on her face. Nelgie thank you for being who you are, you are amazing!!!
Was suppose to be 23. & some percent. Was supposed to be 3.5. Came in 3 percent less and 2.3 on my flower. Most products never come as advertised. Walk ins should never be waiting for 15+ minutes to have someone come in with an online order that they are changing and skip the line. When people wait for 20 minutes before someone even shows up and checks in but than skips you. Completely inappropriate you allow people to go sit in their cars and wait, it takes an average of 5 extra minutes to get those people from the lot into the back and your wasting everyone's time.
I’ve been to multiple Trulieve’s throughout South Florida in the past 2 years. Three locations in Fort Myers, Two in Miami and Three in Orlando including Colonial and Winter Park. And this Trulieve(Winter Park-Aloma) is by far the BEST location I’ve been too. My home store for the past year. 💯 What makes them different is the staff and the energy. Winter park’s staff truly makes a huge difference. In the past year I have watched them grow and add new employees and I always have found myself since day one ☝️ having so many positive interactions with the employees here. The energy here is different and I truly appreciate them always taking the time to help me with my questions or finding the right deal for me. Very efficient on the days when I may be in a rush or extremely helpful on the days when I may be just a little indecisive. They can do it all and they some. Thank y’all Trulieve- Winter Park 💯. I appreciate y’all! 🐐🐐
I haven’t been to many dispensaries but this one exceeded any kind of expectation I had. I was given recommendations, conversation, and even learned a thing or two. My entire experience was very natural and appreciated! The Trulieve staff of winter park is the best! Thank you Billy, Manly, Josh, Jon and Amber— you guys made my birthday!
The is the best location, with the best employees, Liz specially is always super kind and very helpful. This location was super speedy and then I was told their hours were cut, this was a bad decision and caused me a half and hour wait (last time) instead of the normal 15 mins or less. Please give them back their hours!!!
I absolutely love shopping at Trulieve Apopka! Going there reminds me of the TV show “Cheers” in that everyone knows my name! I want to especially give a shout out to Jessica. She always treats me like I’m someone special - like I’m actually a close relative! I’m also thrilled with her current hair color! The bottom line is that going to Trulieve in Apopka is so much more than a pleasurable shopping experience. See for yourself!
Service has gone down with staffing issues. I always have delivery. No one called telling me it was gonna be two weeks so I had to go pick up my order. I had to go twice because they were so backed up. They need to start paying their people to keep them. The turnover is crazy but I do love the product always fresh and good.
This is the last time I come here.... came here last night for a pickup order. Was blocked at the door by security because their computer systems went down (this is a common occurrence). A manager came out and advised the customers that they would receive a 30% discount on their orders since they had to pick them up tomorrow. I came the next day and after 30 minutes of waiting I was advised by the manager that she did NO such thing and refused to honor the discount. So now I wasted 2 trips out here with gas. Never come here.... they never even apologized for wasting my time. Just moved on to the next customer. thats all we are to them... numbers.
I like to see what they have available on their website, which is SO easy to navigate and quickly find what I need. Then I take my shopping list to the dispensary and hand it to the clerk. This goes a lot quicker than ordering online and waiting to hear it's ready for pickup. Their delivery during the pandemic was sure handy, but I haven't used delivery since.
This is the worst dispensary in town. go literally ANYWHERE else. MUV,Curaleaf., It doesn’t matter, it will be better. They are SLOWER than glacial melting. They make people who order online wait longer than walk-ins. They are completely unprofessional, and do not respect people’s times.
I love this Trulieve, I have been to many around Florida and this one is always an amazing experience. The staff is super friendly and the wait times are never too long. I also love that they’re dog friendly and I can bring my ESA dog. Thanks Trulieve!
It’s the only place I go to! I love the team. Consistent, reliable, clean. The product is scary helpful before and after my workouts.
Went in yesterday morning and was greeted by the front desk person, I did not catch his name but he was very nice and quick. When I was escorted to the back I was greeted by Dillon who helped me with my transaction. He was quick, kind and very knowledgeable about the products. It wasn’t my first time with him, but every time I get him I leave knowing I made the correct choices. Overall, the store is ran beautifully and efficiently!
Adam! Sorry so I didn’t leave you a review back when you helped me on Veterans Day. As a vet he made me feel very appreciated and went above to take care of me. This guy is very knowledgeable and personable! Great asset to the company and will keep coming back for him. Give this man a raise and promotion, he’s the kind that deserves it. Thank you Adam!
The BEST TRULIEVE!!! I always go to this location and normally see Cody at this location and he’s amazing! Always remembers me, gives me the best recommendations for what i feel and need. I’ve been to other trulieve a but this location is HOME! I go every week and everyone is always so welcoming and friendly! CODY - my guy! Thanks for all you do and for your amazing expertise! See you next week!
I love the Clermont location the staff are friendly and extremely helpful all around great customer service which is wonderful. The only problem is sometimes the wait times can be very long and you can wait up to 30 minutes to an hour. If this location can find a way to get around those long wait times it would be perfect. The product is good and affordable and there is a great variety to choose from which I absolutely love. There is always promotions going on so that is also definitely a plus. I’ve been visiting this location for two years now and I can honestly say I never had a bad experience other than extended wait times. That staff make sure you are treated well offer you water while you wait and they are also informed on products and answer your specific questions with clarity. The wait times is honestly why I can’t give this store a 5 star rating but all around I absolutely love Trulieve Clermont and the staff you guys are amazing may God bless you all.
This is best location. Small but such a great staff! Corey and Evette always so helpful! They get you in and out fast. Always get the express orders processed fast as well. 10/10 out of the locations I visit.
Never got a message that my order was ready and waited around the area for hours thinking I'd get a message soon. Worst trulieve I've been to yet. Decided to go to a different trulieve that actually sent me a text for my order being ready despite being completely out of my way.
DANGEROUS! HOMELESS AND NO SECURITY OR SEATING. Not a safe area, crack heads hang outside likes it normal (groups of homeless) Trulieve is losing a customer for life every single time someone visits this location. This is something straight out of a breaking bad episode. I will never patronize this dispensary chain again. Trulieve is just so horrible compared to other dispensaries that care about their imagine like MUV. Trulieve makes worse product and to be opening locations like this proves it’s a cash grab and not worth your time. Don’t put yourself in danger for some over priced mids.
Everyone is always super friendly and helpful here! I love that there are usually great deals going on, too! I have never had to wait that long or wait in my car and I am always coming as a walk-in. Thank you to everyone at this location for being super cool and for teaching me new things almost every time! They even helped me out with a new trupod and trustik when mine leaked out and got stuck in the stik. I don’t go anywhere else 10/10 recommend 😎
This was my 1st time as a patient at this location. The building was clean and the lobby as well. I was greeted by two nice ladies at the front desk. They were very friendly and we had a few laughs. The wait wasn’t long as a walk- in. I came for concentrates sale buy 2 get 1 The budtender was very helpful locating the best strain for me. Trulieve also had a deal from Roll One so I jumped on the opportunity to save some money on quality medicine. I checked out with Canpay making my transaction quick and simple. If I’m in the area again I’d stop in and pick up again. I think Trulieve is my favorite dispensary I’ve been to so far 💚
Stay Safe, Stay Positive, and Stay Lit 🔥
Very unprofessional place was told the employees had to work around mold being exposed in the air while they work on it during work hrs management above the managers there obviously didn’t care for their employees to close they obviously want to harm their workers when I went to go purchase and was told they have no plans to close while it’s exposed to the customers
Everyone at the front desk and around was extremely friendly. Ashton who checked us out was BEYOND rude. He couldn’t be bothered to answer any questions and made us feel unwelcome. Highly recommend they fire him and get someone else who can answer questions without an attitude and make customers feel welcome to shop.
Incredible experience and customer service from David Miller!! I’m beyond impressed with the help I received today. My doctors made a mistake and didn’t update my renewal and he completely walked me through my card renewal to be able to receive meds the same day! Unreal I can’t thank you enough
This is my favorite dispensary I’ve visited. I was a walk-in patient today. I was greeted by a very nice girl behind front counter. It was a very short wait in the clean facility. Leo called me in and met me at the counter with a smile. He informed me of the current promotions. I took his advice on some concentrates. Ask what’s available on the 50% rack I found a nice bargain there. I was rang up and on my way to happiness pretty quickly. Every time I’ve come to this location I haven’t left disappointed. Thank you Leo for your amazing hospitality 💚
Not only is Trulieve my favorite dispensary this location is the best Trulieve I’ve visited in the past.
This is not a review on Trulieve as the company but as just this location. Horrible customer service. I waited in line as I saw a gentleman checking in with the receptionist. A woman walks in matter of fact she pulled up next to me in the Parking lot. Walks past the line and just puts her ID now on the desk. No excuse wait in line or anything. I was not a walk in I had placed my order and went as I had gotten the notification was ready to be picked up. As I approach the receptionist and mention that he just shrugs me off. Just rude. I go all the time to the location on lake worth and had never had that problem. No organization just disappointed. Do not visit this location even if they have some available.
Miguel C. Was amazing! He was so patient and helpful! He really went out of his way and I will definitely go to him from now on. I don't mind the wait. For him, it's worth it! ❤️😊
One of the best dispos in South Florida! The staff is amazing and always fits my needs. Carlos V. has been a great staff member as he always has a smile on his face. He takes care of me greatly!!
I highly recorded coming here!!
I recently had the pleasure of visiting the Boynton Beach location and was blown away by the incredible customer service provided by Juan L. From the moment I walked in the door, he greeted me with a warm smile and made me feel right at home.
Juan was incredibly knowledgeable about the products and services offered, and he took the time to answer all of my questions thoroughly. He went above and beyond to make sure that I had everything I needed and that I was completely satisfied with my experience.
What really stood out to me, however, was Juan's genuine kindness and compassion. He truly cared about making sure that I had a positive experience, and he went out of his way to make that happen. It's clear that he takes pride in his work and cares deeply about his customers.
Overall, I would highly recommend the Boynton Beach location, and specifically Juan L, to anyone looking for outstanding customer service. Thank you, Juan, for making my visit such a memorable one! Matthew was at the register next to Juan and watched him give great service too.
They don't honor the posted deals in the store. No dates on the advertisement but it's on every computer but wont honor it stating "that's an old deal and we don't have control over that screen" well then maybe Trulieve shouldn't be advertising using that method if they can't keep it properly updated.
The entire staff is fantastic at Delray 🥰 They are kind, respectful, and will answer most questions as best they can. I feel comfortable there...which is important when starting to use THC as medication. 🙏🏼❤️
The professional staff are knowledgeable and very helpful. They were attentive to my reintroduction to cannabis after over 40 years of abstinence. Thank you!
Hidden gem one of the best Trulieves in the area worth the drive if you are close or just pathing through the area. 👍🏻👍🏻
I have to drive a little out of my way but it's worth the service. Fast, Great staff, Usually stocked up, Plenty of parking, Ease of pulling into building from busy street. I could go on and on. The one in Stuart just isn't worth it for me.
As soon as you walk in the door, Neil greets you with a smile. All the staff were friendly and very knowledgeable. The gigantic selection of products was perfect and reasonably priced. I got everything I wanted and was in and out within 10-15 minutes. Overall it was a quick, easy and wonderful experience from start to finish.
Best trulieve around; beats out the west palm location and the Okeechobee location by 1000%. The workers are very knowledgeable and way more friendly. Never had an issue with this trulieve and i never will. Highly recommend coming here!!
Trulieve and I both have something in common: we’re new to the Boca area. I was quite happy to discover a new Trulieve store in my neighborhood. The staff there were great, especially Sam, who helped me establish myself as a new customer. As always, Trulieve’s product is the best available. I hesitate to say how good their inventory is, for fear that it will shortly no longer be so. I enjoyed shopping, and their selection was very, very good.
Thanks guys for another great Trulieve experience!
Tim was very courteous and had great customer service skills. He was also knowledgeable throughout our shopping experience while assisting us with resolving an issue.
Thanks Tim and Trulieve in Boca!
Wow that was a pleasant experience reception was awesome. Check me in created my profile, bada bing- bada boom, In-N-Out, Amber was great polite, professional, informative. She made sure I took advantage of all the sales , promotions, and discounts. Perfect execution. Thank you
Busy location, long wait times unless you do express pick up online or go midday during the week. Even then, it’s still long most days. Also, never pay with a card at this particular store. It’s temping - but just use cash. They charge you a fee just to use your card, and then a second “refundable” fee which they say they will give you in the form of $3 cash back (they run it as an ATM transaction). They almost never give you that cash back. I’ve come home so many times just to realize that change is never given to me or in the bag. Can’t even imagine how much they have kept over the last year, lol. But I’m pretty sure it’s just a tactic to keep tips, because it happens to me basically every time I go there. So that’s kind of a sham. But it’s a mediocre store and I’ll continue to go here until there’s a closer alternative. The variety of products is good, so there’s that. They do always have shake/ground, unlike a lot of locations, and some pretty good deals. Just lackluster wait times and a poorly trained staff.
Happy Grand Opening Land O' Lakes! 🥳Had such a great time visiting everyone over at the LOL grand opening today. You guys were all amazing and thanks for all you do! Thank you Trulieve for yet another awesome location to visit on my travels Keep up the good work guys! See ya around! 🥰
I love this company and I had a great experience at this location! Christian was very nice and made great suggestions, every employee provided thorough answers to my questions and informed me about their 4/20 sales. I will definitely be back!
Emmaline was extremely unprofessional and lacked any courtesy. I placed an order online to get my first time discount and drove all the way to the store for her to tell me the item does not qualify.
Before driving over I thoroughly read the terms and conditions and nowhere did it state that the first time discount was unusable on these products.
Emmaline was very rude and condescending when speaking to me and did not once apologize. She blamed corporate for a lack of updating the website, but that was not my fault at all.
She should have honored the discount or provided a reasonable solution instead of being shrewd and dismissive. This was my first time visiting and I will never be coming back due to this extremely unprofessional visit.
This being my second time in a dispensary I still have a little anxiety about the whole process. But right when I walked in the door, the two front desk security were extremely welcoming. I wish I would have gotten their names, but Sam was my budtender and she was very insightful to products that fit my specific medical needs. Will definitely be returning soon.
This is the BEST dispensary in St. Petersburg hands down. All the staff are absolutely amazing. It's like walking into Cheers - where everyone knows my name! Brad & Anthony deserve a special shout out! Brad is always nice & accommodating. Anthony is hilarious & looks like he's enjoying his job. Keep up the good work!
Simon was very thorough and knowledgeable, he took time to explain many new things to me and even sold me on a new device to solve a lot of my current problems with how I was using products. Thank you Simon! The entire team is amazing and I always love coming to the Tyrone Trulieve location!
The Clearwater location is truly the go to out of anywhere in the area. It’s about compassionate care; and boy do they really show that. They genuinely want to help you, they truly want to provide assistance in how to help your life with Cannabis. It really is cool. big shouts out to Frank, Bryce, Chris, Devon, John, Crystal, Emily, Danielle and the rest of the crew. 💛💛💛
What a WONDERFUL experience! I am new to this and everyone was EXCEPTIONALLY kind and knowledgeable. I had a tremendous amount of questions and EVERY SINGLE worker took the time to both listen and share their knowledge and experiences regarding products and dosages.
Shout out to Shiela both Michael's (every single member of staff) for really helping me get oriented to the products. Highly-qualified staff made this process warm and welcoming. Again, this was a pleasure and I wish more places shared their customer service ethic. A+++ :)
Erica is the most thoughtful caring compassionate customer service associate I have ever been so professional and such excellent service. I don't want to forget Michael he is such a delight excellent customer service and such product knowledge this guy knows his stuff. 5 STAR ALL THE WAY. THANK YOU ERICA AND MICHAEL. YOU HAVE EARNED A TRULIEVE CUSTOMER FOR LIFE.
Can't say enough about this location. Very knowledgeable customer service. But one person stands above the rest. Scott, I sincerely believe you have changed my life. You're the best there is, it's plain and simple. You wake up in the morning and piss excellence! I'll definitely be coming back. 🫶
I never come here unless I have 2. No matter what I do. I always have to wait. I walked in today with a text saying they will see me now. That was 20 mins ago. Really?? This is the 3rd and final time . No one should ever have to be submitted to God awful customer service again. If they even know what I'm asking about. "For bud employees" most don't even know ...Update. still waiting. Watching walk ins go. And 5 employees at registers 2 customers and a waiting room full and according to orhers the same thing happens to them sooooo....finally got seen. 30 mins later. I was shaking from anxiety and irritated. So I very kindly. (Ask the employee) is there something im missing? Something im doing wrong?? No. In face he kept trying to answer (God bless) and he was very nice. Respectful. But kept telling me what I already knew and do. Check in online and in person as soon as I walk in. It truly was a bad experience. And only 1 of 3 trulieve have actually addressed it and fixed it. No money no credit. Idc. Its not what I'm after. I just want a good trip to get my bloody medication. Sometimes it's hard for me to function my anxiety is so bad. 😕 not cool. Not ok.
The last 4 or 5 online orders that I placed went either unfilled or I was never notified that they were. I went in at 20 minutes to 8 on a Sunday to ask about a current order and was told it was ready but they were unlikely to get me in before closing. Of course the sale I was interested in ended that day. I love the products on offer but the customer service leaves much to be desired.
I absolutely love this wonderful place and especially the employees❤ No matter what time of day you visit they are all awesome in every way from first entering to exiting! You feel like your visiting family when there! I have been a Trulieve customer since 2017 and at Tarpon Springs since they opened store! Thank you all for being Awesome!!
This place is huge! I don't know if people have caught on that this place is open yet as it's less busy than other locations in the area. As always the staff at Trulieve are friendly and knowledgeable about the products they offer. I highly suggest ordering online ahead of time at trulieve.com regardless of which location you visit to make sure what you want is in stock.
I've been going here since I've gotten my mmj card, and I have been satisfied with every transaction thus far. It gets busy at times, mostly due to short staffing, but I've never waited longer than 30 minutes. The atmosphere is pleasant, and water is available. The staff is friendly and knowledgeable. The prices for flower are the best I've seen.
They have 20 kiosks inside so that when you get there, there is a 30 minute wait time if 2 people are getting served. To me that makes absolutely no sense. No apple pay either but they have the machines. I bought 20$ of green with a card, Total was 25.50. or 20$ with cash is 20$. Withdraw 20$ from ATM 23.50. good service overall
Trulieve Bartow is by far the best location I've been to. They are rarely busy, always friendly and you can always find a great deal on top-notch products!
I've had my medical marijuana license for just over 5 years now and I started coming to this dispensary in Bartow just over 2 years ago when I moved over here!! I have never had a single negative experience at the Trulieve Dispensary in Bartow, FL!! *Everyone please knock on wood*
They have gone above and beyond for me on several occasions making sure I got the best deals available to me including daily deals and other promotions! They've always been incredibly patient with me, answering all of my sometimes random questions, (which I'm fully blaming on a mix of brain fog, ADHD, and the slight buzz that has slowly started sneaking up on me) and 2 hours later I finally finished typing this chaotic review!! 💚😂💚🥴💚🫠💚
Moral of the story, Trulieve in Bartow is awesome!! 💚💚💚
Carol was amazing thank you so much!!!!! Best experience ever, without a doubt definitely one of the more nicer dispensers (:
Place closes at 9pm, arrived at 8:45pm and was denied service. First place in America that I see refusing customers before closing time. Won't be going back. Don't bother replying if you're just going to paste the same automatic answer you give everyone else "we are sorry you experienced this, email us to solve this". I don't want to email you, I want you to change your closing time to 8:45 if that's how you gonna behave.
I want to personally thank Eddie and the full crew at Trulieve from being kind and patient in helping me with my Cannabis needs. You were professional and very knowledgeable and even though you’re not my primary dispensary, you made me feel at ease. I have been a Truliever since 2018 & they have been the MOST CONSISTENT with their products and service. I ABSOLUTELY recommend Trulieve and if you’re in Davenport, ask for Eddie. PEACE, LOVE AND ONENESS.☮️👍🙏🏽💛👏👏👏🌞🌞🌞
Amazing customer service. The front registration lady was wonderful and compassionate towards my wife with brain cancer. The back tech brought a chair in for my wife since she can’t stand for long periods of time. Thank you for being so compassionate and caring.
Amazing!!! First time experience at this location and I just felt more than welcomed. Customer service is great and staff is very knowledgeable. Katie was the best, made my first experience comfortable and welcoming. Also gave me good suggestions on products and introducing me to new items for treatment.
The staff is great but it literally takes forever to pick up. I wait at least 30 minutes for an order i place online every time. I’ve only gotten to use the express device maybe twice even though i always check in before hand. If you are coming make sure you give yourself at least an hour to wait.
So, I have time today. Let me first start by saying, I prefer the 9mile location over the Davis hwy location. Its closer to my home and up until the holiday season ‘22 it has always been more efficient when you place an order online, not so much anymore🤷🏽♀️. Im currently at the Davis hwy location and it prompted me to think about 9mile. What grinds my gear about 9mile?? The placement of the complementary water! For some reason🫤they have situated the water behind the reception area and you have to ask permission, like a child! Ive been to at least 10 trulieve locations in the state and NOT one of them has a set up like this. The last time i went, they were obviously short staffed, i walked out the door after finishing my transaction. No one was at the desk because he was playing double duty trying to let other customers out the door( it was near closing time). So I walked into the entrance of the reception area to grab a water and i was mildly scolded by the receptionist 🙄he stated “i cant have you behind here maam”… so he handed me my water ration 😒😂😂😂Its completely ridiculous that they are basically guarding water! Im going to continue to frequent but if management reads these please address this ridiculous rule. We aren’t children. Just move the friggin water back. The picture below is where the water is at the Davis hwy location.
Seems like there is always a great sale now a days and most of the staff are very friendly and knowledgeable. It helps to order ahead and they text when your order is ready with a link to check in! Not to mention the awesome drive thru with the convenience of sitting in your car! Some times it's busy but the wait is never more than an hour and they are happy to text when ready if you'd rather wait outside or run errands!. Sometimes other customers get crazy and impatient but most management is great at handling it. There has been a huge improvement in pickup times lately and I would know! Thank you as always 9mile!
There was a little issue with the amount of money that was owed for my delivery order. Michael from the Sarasota location is always very nice and helpful. And today I spoke with one of the managers named Nick. And together we figured out the issue. In the end they made it right and it all worked out. They have great sales and I love their RSO. And the staff is always really nice.
Easy location to get to. Opens at 9 unlike many of the others so you can get going sooner. The place is clean and runs efficiently. Great vape deals. I don’t look at much else. Brian is super cool bud tender but they all know their products.
I have been a medical marijuana patient since late July, and so far Trulieve is the ONLY dispensary I've been a patron of for several reasons. Firstly the products. The range of products is awesome. They carry a very wide variety of options to choose from in both strains and delivery options. Next is the staff. These people go above and beyond to help you. From the time you walk, or in my case roll, in the door the staff will greet you by name, then treat you as if you're a good friend and not simply a customer. It feels to me like entering "Cheers" from TV, "Sometimes you wanna go where everybody knows your name." That's the atmosphere. Even the other customers who are waiting are friendly and chat with you. I've been to the Venice, Florida location twice because my local location didn't have the particular product I needed. My regular location is the Englewood store, and I cannot speak highly enough of these people. If you have any doubts or questions about Trulieve, don't worry about a thing. They even take returns, which was a bit of a shock; but that's how determined they are to help you with whatever your needs are. So, stop wondering and get on down to your local Trulieve! They'll help you feel better!
I see this is the only negative review so I guess I am alone. I had an awful experience. I made an order that wasn't confirmed until Friday. When I went to pick it up Saturday I was treated quite rudely. I waited 45 mins before they took me back. Once seen I was told I didn't pick it up in time to get the discount. Furthermore the manager took it upon herself to lecture me about not following pickup rules. Once home The customer service rep. on the website was also very disappointing especially because they cut me off while I was chatting about this. I will take my money elsewhere
I always love shopping at Trulieve. This is the best store I've been to by far... Friendly, knowledgeable and very willing to help educate me. Most locations aren't as friendly. This location is a winner... Five stars all the way... Thank you for your help.
I ordered things online to pick up at the store. I never received a text saying my order had been fulfilled, so I decided to drive to the location before they closed so see what had happened. When I arrived the doors were locked 8 minutes earlier then when they said they closed. So I was never able to pick up there order I put in over and hour beforehand.
The employees and products are consistently positive! The card machines and ATM quite literally NEVER work, forcing you to leave or pay with cash. This seems like an easy fix, yet it remains the same week after week.
Been going here forever. Today I came in as a walk in, and sat in the waiting room as a walk in for over an hour. Then when I asked, I was not on the list, and they had dropped me off the list. To hide this they sent a manager to get me 15 minutes later, and when i got upset she got nippy even though it is obviously not my fault. She refused any kind of discount, and told me "that is fine" when I told her I will go somewhere else. Horrible buisness. Will not come back
Always enjoy stopping in here. I haven’t been a while and I was still greeted by name. Savannah is amazing and always so nice and calm. Truly appreciate the customer service here!!
2nd in-store visit after a nearly three year hiatus. Great experience from moment i walked in front door on through to my exit. Fantastic customer service!! Thank you Ron & entire Venice Trulieve Family!!
Good place with lots of friendly people. So far the product and price has been wonderful. My only issue is that it's very hard to get them on the phone or even in the chat. Improvements to your customer service wait time would greatly improve my experience. Otherwise, I highly recommend!
This store is always clean and well run. The specific associate that helped me was a thin, short, dark-haired, tattood female. She was very knowledgeable and extremely helpful with her recommendations. She made my day better! Thanks guys and gals!
Love this location! The employees are extremely friendly and will go out of their way to personally call you if there’s any concerns with your order. The service is fast and they are very informative regarding the products they provide. It’s very clean and well decorated. I highly recommend visiting for you medical needs because they are def one of the best dispensaries that I’ve visited.
I love the staff at this location! Absolutely astounding customer service and grade A products. Thanks guys for always being so amazing!
Markus is the bomb! The best bud tender in this location always positive, great smile, and great energy! My man knows his products! I WILL MOST DEFINITELY BE RETURNING BACK TOO THIS LOCATION! THANK YOU AGAIN MARKUS FOR THE WONDERFUL SERVICE ❤
Wait times are long, but worth the wait. Not rushed through great staff allowing me to make selections that aid my medical needs. I have friends that shop here and if wait for web shopping to be ready for pick up, you get through much faster with express. Jennifer and all the managers are always ready to assist and will even be your cashier too and keep things moving. so worth the wait!
Thank you Noah my Brother this is Christopher and Eileen, I've have nothing to say I'm speechless, what an amazing experience. You have the knowledge and wisdom as well as the wellness of what my benefits are to the very terps, very cool, and you're definitely seemingly wonderfully humble. Trulieve should be more than Honored to have such a great passionate individual. As you are known as Friend and Brother by me. Sincerely Chris
This place never has their act together. Place an order online and when you get there, you still have to wait over 30 min.
One time I placed am online order, and when I got there, I waited a half hour for them to tell me it is out of stock. Really?
Do yourself a favor and go to Fluent, Liberty, or another Trulieve.
Placed and online order, checked in was dispensed and never received my medical card back, cool no problem I’ll be back in a day or two. Returned only to them not having my card. They offered to look in the lost and found, which was funny because it was never lost. It was just never returned to me. Be weary of front desk people. There is one in particular who just isn’t the greatest ( forgetting to check me in express, not returning ID) curaleaf is a much better overall experience
My birthday is on Leap year and they wouldn't give me a discount for the month of February on February or allow me to use it in March. You will take my money real quick on my purchase but won't allow birthday discount cause I don't have a birthday every year. This is why I don't come to you guys alot.
This Trulieve, double charge me on May 16 and refuses to give me a refund. Now I must report them as fraud and get a new bank card. Be careful shopping here if you don’t want to lose your hard earned money.
The service is great. People are hella friendly and knowledgeable. The only problem I have is the online ordering process. I have placed orders before opening hours and I don't get a confirmation for pick up until near closing. Sometimes after putting in an order hours later, I get a call saying what I order is no longer in stock. Just be more attentive of the online orders please.
I've been going to this location for a while since I got my card and this is easily the best location I've been to. The staff is beyond friendly to me, and I've never had to wait long at all. Honestly if I'm there longer than 10 min it's because I'm talking to the staff. Not saying that the other locations aren't good because they are. But PSL East just has a better vibe. ALL of the staff is amazing and they always hook me up when its time to get my meds. Keep being great you guys!
Ryan was very helpful today. I'm still learning about what works for me & he took the time to explain & answer my questions. This store is always very helpful & kind. Ariana checked me in & always makes suggestions to help steer me to what I'm looking for, again just great store.
Very NICE and HELPFUL without judgement people who work here. They answer any questions with no hesitation and with a friendly smile. My first visit was very comfortable.
The staff is the greatest!!! Very knowledgeable, friendly and they are always making us aware of the sales going on. I prefer the Villages location to others because of the staff and how welcoming they are.
The workers are nice but always out of products. I order online and pick up. The last two time I have tried to order this way I was told we don’t have anyone to do online orders for three weeks. Yet I count no less than 10-11 workers at this store. The workers are nice but the store in failing in its “promise” to the customers. Just my two cents. Nice employees so don’t get my comment crossed. This is geared toward the ones that manage this store not the workers.
I'm new and the education I've been receiving from the staff has been invaluable. I have to point out Dylan Nettles for his superb customer service and his knowledge, demeanor and wonderful and humorous personality.
The establishment felt clean good vibe and atmosphere. Pharmacy pick up from online orders or walk in makes service convenient. One on one makes you feel like a patient/pharmacy relationship and keeps it discreet from other customers.
Fast service. As soon as we walked in we were greeted. Receptionist was friendly and was more than accommodating for me and my guest. We were called in the back within 5 mins and was great in and out service. Highly recommend especially if you plan to place a pick up order. Love that this dispensary isn’t busy or packed.
Absolutely love this place!! The employees are always there to help with wonderful attitudes an expertise an not to mention the deals they have all the time is awesome!! Not only do I enjoy going there but really enjoy seeing how everyone loves working there!! If you haven’t already you need to check this place out.
Excellent customer service! Really kind and attentive people! I love it here! Brock was especially helpful and really goes the extra mile to meet your needs. I’m so impressed! 😊
Brock gets 5 stars for being one of the best. He is very informative and relevant in helping you find the best product you're interested in. I would recommend him to others shopping for answers and products that would help you with the best experience you are looking for!
I have trouble leaving my house, so I always do delivery with trulieve. However, today I decided to venture forth and try it in store due to the excellent sale they were having in store only. The staff was pleasant and friendly, the waiting area spacious and clean. The bathroom was spotless. Their selection is excellent. They have a lot of good sales, too. They have a large assortment of types of products, and an even larger assortment of each type. It's definitely a great dispensary. They are also excellent about returns, and the customer service is just top notch. They told me lines are not normal; it was just because of the amazing sale.
First time and won’t be my last. Christina was an exemplary and professional role model with this being my first time. The amazing friendliness experienced here sold me. Amazing product with great sales and selection.
I’m ecstatic that we finally have a dispensary here in Georgia. It saves me a lot of trips to other states to acquire necessary medicinals. The store was amazing, and the staff were all very helpful. Rocquel, at the Macon facility, was knowledgeable and so patient with all of my questions. I will definitely be a regular!!
I had a great experience at Trulieve Macon GA. Rocquel was my consultant and provided educational information and guidance for me. She was very helpful and professional. The inventory was excellent.
The security was excellent. I was “slightly concerned” before I went, but the check in process with a manager and a security agent immediately made me feel comfortable. Safety is one of my primary concerns and Trulieve gets an A+.
I love going to get some bud but when I’m met with an attitude by the girl at the counter it kinda kills my excitement. If she doesn’t like being there then she should quit. I like positive vibes. She doesn’t give them.
Product is average and their website gives no info on any of their strains. Also it’s never in and out they take so long even if your the only customer who knows exactly what you want and it’s every. single. time (I seen another review who said the same thing) I’d recommend any of the other local dispensary’s that are near. Truelive should’ve stayed in Florida
Absolutely love Taylor and Shawn, they go above and beyond to make customers happy. On top of that, this dispensary has a wider variety of products and pricing to accommodate more folks. Definitely worth going out of your way, if necessary, to see these folks!
This spot is the best overall
I went to the hurrican spot first time in a dispo in Wv but my 2nd visit was the Belle store. Those folks are the best even gave me a swag bag
Keep up the good work guys and thanks so much for being fast and friendly
Friendly, knowledgeable staff! Great place that displays (empty) products and all stock is kept behind locked doors that staff can only access. Amazing sales! If you have any questions, they take their time to help and make sure you're confident before leaving.
I drive over an hr to get my medical cannabis and placed an order online so it would be ready. I of course got stuck in traffic and arrived at 7:50 and the doors were locked. Another patient was leaving and I asked them if I could just pick up my order and that they don't close for 10 more min. The manager came out and was very rude and lied to me by telling me it is state mandated to have customers out by 8pm. And the law is 9pm. I told him it was one item that was already ready and I had the exact money to pay and he said "I don't know what to tell you". I have never been treated so poorly by a dispensary and will not return! Newleaf right down the road will from now on get my business as they kept their doors open to make sure I was taken care of.
Awesome store!! They are very helpful, patient and all around caring staff. Would have been five stars but latest visit one of the new helpers (or new to me) in the back kind of inserted themselves into the transaction and started making opinionated statements as known facts that I knew were untrue. Not a bad experience just uncomfortable because I will not typically correct people, and just dont think people should be handing out second hand knowledge that they themselves personally do not know, and just because it shows up on google does not make it a reputable site. Just hope the newbie learns quick from all the other great staff. (Side note: the tech I was personally with not once tried to pass his statements off as fact and encouraged me do my own research but did give me his recommendation based on his experience and had very useful knowledge that I knew to be true.)
Friendly staff and good all around experience, they are knowledgeable and can answer just about all of your questions.
They carry a wide range of high quality medical products that are all lab tested and safe. The new RO line of products are great as well and affordable.
Make sure to have your medical card ready when you walk in and again when you get to the counter to place your order then you can put it away.
They also accept empty containers for their products so long as you have removed the labeling with your patient information on it.
The parking lot kinda sucks but that's okay.
10/10
Excellent @ providing help to customers with any questions in General as well as questions about the medicine they provide. So far all the staff that I have had the pleasure of doing business with has been very polite, respectful, helpful, & never have made me feel like they were doing me some sort of favor by simply doing exactly what is expected of them & it seems anymore nowadays that's becoming more & more difficult to come across unfortunately. I can confidently say without a doubt Trulieve has set the bar high when it comes to customer service.
Best prices in town and great product. Staff is always great and respectful. Only issue and why I didn't rate five stars is I have currently been here 70 minutes when I even ordered ahead of time online. Only one employee in back with one customer being back there at least 40 minutes. I just don't understand what takes so long. I know times get busy but it is only busy because nobody is being served and customers are backing up.
I was in and out within 30 minutes on 4/20 but today it's looking like an hour and a half.
Overpriced and rude employees. They watch your every move…. They racial profile if you ask me. Only white workers there. They lack diversity and manners. The employees don’t know much about weed. One said that crumble was the best……. Anyone that used medicinal marijuana knows that diamond is the best and most expensive for a reason. Need more education before allowing anybody to work!!
I can’t express how amazing this place is. Being a newbie today I had few questions, they was answered and explained!! They had an amazing selection with deals like no other in Huntington. Price was even better I walked out feeling like Snoop. Must visit!!
By far my favorite dispensary! The staff are knowledgeable and extremely helpful. They are very friendly and very patient! They have amazing discounts that other dispensaries do not offer. I look forward to going every single time! Their products are amazing as well!❤️
Here are the best people in one dispensary! Service is quick and efficient. I love the extended hours, compared to other dispensaries. Plus points towards discounts, veteran discounts always, and daily specials. Like I said, THE BEST people. Trulive will quickly become your go-to dispensary.
Great place. Good buys, good price and nice courteous staff. Needs more selection though. And needs to sell CBD oil products maybe.
I had a great experience, and Jeremy was very helpful. Thank you for introducing me to new products!
I was a usual customer, but will no longer be using this store. I made an order on a Sunday at 5pm, the store took 52 mins to prepare my order, and when I got to the store after close, decided to come back the next morning to grab my order. They did not honor the total price with the order because of different deals happening, despite having and knowing the previous deals with the order. Prices have already been going up here as well. Would no longer recommend this location.
Really hit or miss, and there's no way to tell until you get in. Been going here a year, and several times in the past few months I've placed an online order, arrived when there were no other customers, and my order still hadn't been filled. Some staff has been apologetic, some really don't seem to care.
Someone tried to tell me I couldn't use the yearly card renewal discount on March 3 when it had been renewed 4 days prior, because it wasn't in the same month as the renewal, and acted like they were doing me a favor letting me use it.
Last time I had to call them I called on and off for an hour straight, and eventually had to drive there because no one answered.
It's gone downhill and is beginning to be more headache than it's worth. Bummer since I live right around the corner.
I went for the first time the other day and everyone was so friendly! Especially Ally that helped me at the counter! She was absolutely wonderful. Great customer service!!! Such a great positive attitude! Your dispensary is lucky to have her!! 👍🩷
This is my first time to this brand new store. I am so glad it opened! Very convenient location with very friendly workers. I believe that Alexis helped me ring everything out. She was awesome. The girl at the front desk has impeccable customer service skills. Very sweet and helpful!
I haven't been here since in was Harvest of Cranberry, but from my experience yesterday the only thing that really changed is the name it still looks about the same on the inside, same friendly and very helpful staff, some pretty decent deals. I finally got the IKrusher yesterday have been waiting for it to come around and it looks like trulieve is the first to pick it up. It is amazing so far I love it. I give the place a 5 star cause I have absolutely nothing to complain about. Everything here was amazing and I will be back when I come to Cranberry again. There are a lot of dispensaries in Cranberry but this place and Liberty are so far the best I have been to.
So clean and welcoming first off. Staff is always super friendly. Tori is by far my favorite person to get when I go in! They always have really good deals! The R.O brand is so good for the price. Dr Solomon’s lotion works wonders for body pain and even headaches (every time I apply the lotion in my head or neck before bed I have seriously vivid dreams, don’t know if that’s commons for others. I enjoy it.)
Centrally located to other things I usually need to go to shop. Parking a plenty. This dispensary is a good one. It’s further out from where I live but I make the journey for the deals and the people!
Thank you all for always being so great!
I like this dispensary it has a nice atmosphere. Their selection is OK. It’s not the widest variety compared to others in the area. I find myself going here less though for two reasons, I didn’t appreciate the point system being changed. And, I really dislike when the workers here stand in my bubble. I get they’re trying to see if I want to change or edit the order and they’re trying to help you with the tablet but they can do that through the glass. we live in a world now where everyone is health conscientious, I don’t want you right beside me.
I visited the trulieve in camp hill and Melody Pierce did an amazing job waiting on me. She was extremely kind and patient with a very bubbly personality. She made my experience a good one and I will definitely be returning to visit her more!
Okay where to start?
1. The staff are always pleasant, friendly and eager to help! Michelle and Jamal always hooking me up with deals!
2. Noah and his awesome get up makes my day some times! Todays Harry Potter got the take home with my mom. (She’s obsessed with potter!)
3. The choices and qualities of product are always fresh and crisp.
3. No long wait periods.
4. Location is key for my day as a contractor and this places is always so close to where I need to be!
Awesome team and awesome place!
The staff are super friendly and the security at the door are always pleasant. However - this location has the worst wait times out of any of the 20+ dispensaries I’ve been to. Even if I am the only customer in the store, I’m waiting at least TEN MINUTES for a small order. Truly baffles me. The sales are decent, point system could be better. I usually shop here as a last resort due to the wait times.
I came here to use my card for the first time and for the next few times, and I couldn’t be more pleased. The staff here are so friendly and accommodated my anxiety in every aspect. The staff are courteous, hilarious, and feel safe to be around. They always have excellent deals, and my online orders are always super quick. 10/10 would recommend this place to anyone with a card!
Beyond hello is starting to become the better dispo in Johnstown. Less crowed, less hassle. Better points system, better payment system, better products. Also new process sucks waited 20 min to get an order. Was faster to drive across town and go to the bank.
This is the best dispensary experience you’ll have. The crew here is friendly regardless of how busy they might be. I am always greeted by name by multiple people and when I have seen any of them outside of here, we have had great conversations.
The product is unparalleled.
The selection is very diverse as to help with many different types of ailments and combination issues.
I read some of the other reviews, these people really need to get out more. I go to ALL of the dispensaries in Pittsburgh area. The staff is pleasant, place is clean, they have medicine, The medicine prices are high comparably, but their sale prices are tolerable. They play rap music loudly. Their waiting room is full of people middle-aged and older, know your customers better! It is/was torture! They are also the slowest moving dispensary in the Burgh. I placed an order online, waited in waiting room with that horrible music blaring for half an hour before I was called to get my order. WHY? Dont go on your lunch break,
you won't make it back to work in time. The longest I have ever had to wait at any dispensary is 15 minutes at the busiest of times. I personally would rather go to any other dispensary after my last 2 experiences here. Convenience is the only reason for me to go back. Hope this helps someone, good luck, and be safe...
I have come to this location a few times but was only told at my most recent visit that I was eligible for a senior discount. Thank you so much to Jolene for bringing this to my attention and explaining the new reward system to me as well...she is a wonderful asset to the team! I will probably visit more often now!!
If I could give negative 10 stars I would. i have been using this location since they opened. In the beginning they had friendly staff but now it's a cash grab, they don't care about their customers. To add to terrible service and mean front desk trolls, they never lower any prices. It is legalized drug dealing at this point. No one needs 14 grams of flower daily unless they are dealing it, yet the money grabbing company Harvest does everything they can to work around the system and treat people like ATM's and not human beings. Stay far away from this place.
Great customer service in good product
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